DID & TOLLFREE SOLUTIONS




We provide premium quality global voice origination services combined with the largest international coverage of local, national, mobile and toll-free virtual numbers.Over 500 telecom companies worldwide rely on our services, including Tier 1 Carriers, Mobile, ILD, ITSP, Call Center, Calling Card and Conference operators.

A call to a toll-free number is free for the caller and a per-minute fee is charged to the tollfree customer. This fee varies from country to country, depending on the network type of the originating call. Calls to tolfree numbers are converted from PSTN to VoIP before being transferred to anywhere in the world over Firststep's global IP backbone.

Just like a Fortune 500 telephone system, you can transfer callers, put them on hold with music, set up conference calls or have the phone answered by an automated attendant who can direct callers to different departments.

Firststep’s wholesale DID number service, enables customers to extend the international reach of their telephone network via Voice over IP (VoIP) quickly, easily and at limited cost.Firststep stocks geographic and national phone numbers from more than 60 countries and 9,000 cities for direct inward dialing (DID). Telephone numbers from cities that are not in stock can be delivered in a few days.

When purchasing a DID number in certain countries, you will be required to complete a form that includes your contact details and other pertinent information. This information will be transferred to the local carrier for review. Please note that your DID might not be activated until your details are approved by the local carrier.

    Required Document List:

    Name, business name and contact phone numbers.

    Passport or ID copy. In case registration process is performed under a company name, company registration certificate shall be provided.

    Address worldwide.

    Local address in the same country as DID ordered.

    Local address in the same area as DID ordered.

    Local address in the same city as DID ordered.

    Proof of address form (copy of utility bill no older than 6 months).

    Specific registration form needs to be filled in and signed by the end user. You will be provided with the required form during registration process.



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20F, Champion Building,

287-291 Des Voeux Road,

Central,Sheung Wan,Hongkong

T: +1 (630) 318 1000

E: sales@firststeptechnology.com

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